General FAQ
CaveFest • Oct 11-13, 2024
We've compiled an FAQ below with everything you will need to know for your weekend at The Caverns. Save the map and schedule below for reference throughout the weekend. If you have any other questions please email info@thecaverns.com.
Re-entry will be permitted during the amphitheater and daytime cave shows from
- 3p CT - 1a CT Friday
- 9:30a CT - 1a CT Saturday-Sunday
All events at The Caverns are rain or shine. If severe weather is in the area during the amphitheater shows an announcement to shelter at your vehicles will be made from the stage as well as on The Caverns Instagram page. Please watch the weather while on-site and stay alert.
All times, dates, artists and prohibited items are subject to change at any time. Please follow The Caverns’ social media for severe weather updates (. Please note The Caverns in on Central Time - please lock your phones to the local time zone.
DAY OF SHOW INFORMATION
Have your tickets saved to your phone or printed before arriving at The Caverns. See the map & schedule for all entry locations and showtimes.
Ticket Check-In (Gate 4):
1p - 9p CT Thursday
9a - 9p CT Friday - Sunday
Venue Doors Open:
- 2:30p CT for VIP Patrons on Friday
- 3:00p CT on Friday
- 9:30a on Saturday and Sunday
*No Venue access on Thursday
Limited Thursday Early Entry Camping Passes are still available here!
The footpath to the venue will open at 2:30p CT on Friday for VIP ticket holders and at 3:00p CT for GA ticket holders. Please see the performance schedule for show times.
Please note there are no rideshares available in the area - plan all your safe rides ahead of time.
SAFETY AND SECURITY
To ensure we do everything we can to make the event as safe as possible cars may be searched for weapons by a K9 upon entry. All patrons will also be screened for prohibited items prior to entering the venue. We live in a crazy world and we want everyone to have the best time possible knowing they're as safe as possible.
FIRST AID
First Aid will be available at the beginning of the footpath for 24 hours starting Friday, October 11th at 3:30p CT. First Aid will also be available at the top of the amphitheater Friday 3:30p - 11p, Saturday 1p - 11p, and Sunday 1p-11p. Anyone needing assistance during the late-night on Sunday or during the cave shows should find a Caverns crew member or go to the main door of the venue where a Safety & Security staff member will be posted.
VIP INFORMATION
Please enter through the campground entrance at Gate 4 (see event map). VIP check in is available during the following times only:
- 1p - 9p CT on Thursday
- 9a - 9p CT on Friday
VIP check-in is not available on Saturday or Sunday. Please let us know if you intend to arrive on either of those days and we can try to accommodate.
CAMPING ENTRY & INFORMATION
Enter at Gate 4 off Charlie Roberts Road. Please follow the signs on the road. All camping is first come first served for up to 4 people per car. Each campsite is 20'x20' and can accommodate the car you're in and 1-2 tents.
Limited Thursday Early Entry Camping Passes are still available here!
Please do not arrive early before the gates open. Lining up on the road is not permitted and you will be asked to leave and return when the gates are open. Please plan to exit the campground no later than 12p CT on Monday. There will be a potable water station available to all campers, please see the location on the map and bring empty receptacles to fill up. Please arrive with your camping crew. Please note you cannot save spaces for other people, please plan to arrive together if you want to camp together. If you arrive after the campground check-in has closed you will be parked in an overnight holding lot until the campground opens the next morning. Firewood and ice are available for purchase. Fire pits are available for rent.
Quiet Camping
There will be a limited number of "quiet" camping spaces available upon request near campground check-in. Please let the check-in staff know at check-in.
Limited Thursday Early Entry Camping Passes are still available here!
For more detailed information and FAQs about Car Camping, visit this webpage.
For more detailed information and FAQs about about RV Camping, visit this webpage.
DAY PARKING
Enter at Gate 4 off Charlie Roberts Road. Please follow the signs on the road. Day parking opens at 9a CT on Friday, Saturday, and Sunday. All cars must be off-site 60 minutes after the last performance of the night. Day parking is not permitted in the campgrounds.
*No idle parking in the lots or on the road. *Please do not arrive before gates have opened you will be turned around.
BRING IT OR LEAVE IT
The following items are allowed in the venue: clear bags (under 12x6x12), empty 32oz or factory-sealed water bottles, 1.5 liquid quarts hydro packs with two pockets or less.Childcare/medical necessary items, blankets, and chairs without bags are permitted.
No outside food or drinks inside the music venue. Please note that totems, juggling sticks, batons, hula-hoops, glow sticks, inflatable furniture (inc. Chill Bean/Sacks) and hand fans (over 12") will not be allowed in either venue. You're welcome to have these items at your campground/lot, but please do not take into the music venues. View full list of prohibited items.
CAVE VENUE ENTRY
The Caverns underground cave venue is a limited-capacity intimate space. All entry into the underground cave music venue will be one-in-one-out once at capacity. Please look ahead at the schedule and leave yourself time to see your favorite artist underground! Please use the path to the right of the amphitheater stage to enter the underground venue.
FOOD TRUCKS & CONCESSIONS
Food trucks will be available at the back of the amphitheater, in the campground, and near the cave entrance. Craft vendors will be available in the campground. The Caverns concessions will be located at the rear of the amphitheater and in the cave. Concessions include beer, wine, canned cocktails, soft drinks, water and snacks.
WIFI & CELL SERVICE
Wifi is typically available in the amphitheater and cave by joining the network “caverns guest” using the password “thecaverns." Wifi is available in the campground at the campground store only and cell service can be spotty depending on the weather/provider. Use of messenger services that use Wifi (i.e. Facebook Messenger, Whatsapp) are the best options to stay in communication with your crew. Make sure everyone joins the Wifi to communicate.
HYDRATION
Please stay hydrated! A water station will be available in the campground for campers starting at 9a on Friday 10/11. As well as in the amphitheater behind the concessions building for all patrons. Water will also be avail in the cave and for purchase at concessions. See the water drop on the map for the locations of water stations. Empty 32oz or factory-sealed water bottles, empty 1.5 liquid quarts hydro packs with two pockets or less will be allowed in the venue. Ice will be available for purchase in the campground.
SHOWER & RESTROOM TRAILER ACCESS
- Thursday: Closed
- Friday - Sunday: VIP Only 8a - 9a. Open from 9a - 4p for VIP & GA
- Monday: VIP Only 8a - 9a. Open from 9a - 10a for VIP & GA
Enjoy free showers in our heated trailer, but with limited capacity keep in mind there might be a bit of a wait—so plan ahead, bring your good vibes, and make a few friends in line!
In addition to the heated restroom trailer, there are porta-potties available throughout the festival grounds.
DON'T MISS THE MERCH
All CaveFest and support artist merchandise will be located at the top of the amphitheater on the side of the concessions building. The only place to get The Caverns & CaveFest merchandise is at The Caverns!
CAMPGROUND STORE
Ice, firewood, fire pit rentals, and miscellaneous small necessities and merchandise are available at the blue salamander bus located near Gate 3. A limited number of these items will also be available for sale at the Yurt Village Office. Store hours are from 9a - 9p.
LOST & FOUND
Lost & Found is located at the concessions building in the amphitheater from 3:00p-11p CT on Friday and 9:30p -11p CT on Saturday and Sunday. There's also a Lost & Found in the campground at the Info Booth from 9a - 4p, Friday through Sunday. Please reach out to info@thecaverns.com after the festival has ended. On Monday, October 15th all Lost & Found items will be available in the Gift Shop from 9a-5p CT.
TROUBLE WALKING?
Enjoy a stroll through the woods along a shaded footpath covered with wood chips from the camping and parking lots to the venue. With a distance of approximately 1,200 feet (.22 miles), if you or someone in your party cannot make this walk please send us an email at least 48 hours prior to your arrival at info@thecaverns.com or let a member of The Caverns staff know at check-in and they will assist you.
CAVE TOURS
No trip to The Caverns is complete without taking a tour through Big Room Cave, an otherworldly passage completely separate from our underground concert hall. We recommend that you reserve your tour time in advance to ensure you don't miss out. At the festival, meet at the Info + Cave Tour Pick-Up tent in the campground at least 15 minutes before your tour time. Walk-ups welcome too! Cave tours during the festival are only $15. Budget ~1hr from pick-up to drop-off for your cave tour experience. View map for pick-up location.
