General FAQ
We've compiled an FAQ below with everything you will need to know for your weekend at The Caverns.
All events at The Caverns are rain or shine. If severe weather is in the area during the amphitheater shows an announcement to shelter at your vehicles will be made from the stage as well as on The Caverns Instagram page. Please watch the weather while on-site and stay alert.
All times, dates, artists and prohibited items are subject to change at any time.
Please note The Caverns in on Central Time. If your phone is set to automatically select time zones, it may switch to Eastern Time due to our location near the line. Please check that your phone is set to the Central Time Zone.
DAY OF SHOW INFORMATION
Have your tickets saved to your phone or printed before arriving at The Caverns. See the map & schedule below for all entry locations and showtimes.
Ticketing & Footpath:
12p - 11p CT Friday - Sunday
Venue Doors Open:
1:30p CT on Friday
1:00p CT on Saturday - Sunday
Camping check in will be open from:
1p - 9p CT on Thursday, May 23rd only for those who have purchased an early entry pass
9a - 9p CT on Friday, Saturday and Sunday
Limited Thursday Early Entry Camping Passes are still available here!
The footpath / ticketing to the venue will open at 12p CT on Friday, Saturday, and Sunday for VIP and GA ticket holders. Have your tickets printed or saved to your phone and your valid government ID for a smooth check-in. Please see the performance schedule for show times.
Please note there are no rideshares available in the area - plan all your safe rides ahead of time.
Lost and Found is located at the concessions building in the amphitheater from 1:30p-11p CT Friday, Saturday and Sunday. Please reach out to info@thecaverns.com after the festival has ended.
SAFETY AND SECURITY
To ensure we do everything we can to make the event as safe as possible cars will be searched for weapons by a K9 upon entry. All patrons will also be screened prior to entering the venue for prohibited items. We live in a crazy world and we want everyone to have the best time possible knowing they're as safe as possible.
First Aid will be available at the beginning of the footpath for 24 hours starting Friday the 24th at 3:30p CT. First Aid will also be available at the top of the amphitheater Friday 3:30p - 11p, Saturday 1p - 11p, and Sunday 1p-1:15a. Anyone needing assistance during the late-night on Sunday or during the cave shows should find a Caverns crew member or go to the main door of the venue where a Safety & Security staff member will be posted.
BRING IT OR LEAVE IT
The following items are allowed in the venue: clear bags (under 12x6x12), empty 32oz or factory-sealed water bottles, 1.5 liquid quarts hydro packs with two pockets or less, childcare/medical necessary items and chairs without bags are permitted.
No outside food or drinks inside the music venue. Please note that totems, juggling sticks, batons, hula-hoops, glow sticks, inflatable furniture (inc. Chill Bean/Sacks) and hand fans (over 12") will not be allowed in either venue. You're welcome to have these items at your campground/lot, but please do not take into the music venues. View full list of prohibited items.
VIP INFORMATION
Please enter through the campground entrance at Gate 4 (see event map). VIP check in is available during the following times only:
1p - 9p CT on Thursday, May 23rd
9a - 9p CT on Friday
VIP check-in is not available on Saturday or Sunday. Please let us know if you intend to arrive on either of those days and we can try to accommodate.
CAMPING INFORMATION
Enter at Gate 4 off Charlie Roberts Road. Please follow the signs on the road. Campground access is restricted to only those with camping passes. All camping is first come first served for up to 4 people per car. Each campsite is 20x20 and can accommodate the car you're in and 1-2 tents.
Camping check in will be open from:
1p - 9p CT on Thursday, May 23rd only for those who have purchased an early entry pass
9a - 9p CT on Friday, Saturday and Sunday.
Limited Thursday Early Entry Camping Passes are still available here!
Please do not arrive early before the gates open. Lining up on the road is not permitted and you will be asked to leave and return when the gates are open. Please plan to exit the campground no later than 10am CT on Monday. There will be a potable water station available to all campers, please see the location on the map and bring empty receptacles to fill up. Please arrive with your camping crew - only those who arrive in your vehicle will get a camping wristband. Saving spaces is not allowed. Please note you cannot save spaces for other people, please plan to arrive together if you want to camp together. If you arrive after the campground check-in has closed you will be parked in an overnight holding lot until the campground opens the next morning. *Campsites do not have power or showers provided. Firewood and ice are available for purchase. Fire pits are available for rent.
Limited Thursday Early Entry Camping Passes are still available here!
For more detailed information and FAQs about Car Camping, visit this webpage.
For more detailed information and FAQs about about RV Camping, visit this webpage.
DAY PARKING
Enter at Gate 3 off Charlie Roberts Road. Please follow the signs on the road. Day parking opens at 9a CT on Friday, Saturday, and Sunday. All cars must be off-site 60 minutes after the last performance of the night.
*No idle parking in the lots or on the road. *Please do not arrive before gates have opened you will be turned around.
WIFI & CELL SERVICE
Wifi is typically available in the amphitheater and cave by joining the network “caverns guest” using the password “thecaverns." Wifi is not available in the campground and cell service can be spotty depending on the weather/provider. Use of messenger services that use Wifi (i.e. Facebook Messenger, Whatsapp) are the best options to stay in communication with your crew. Make sure everyone joins the Wifi to communicate.
FOOD TRUCKS & CONCESSIONS
Food trucks will be available at the back of the amphitheater, in the campground, and near the cave entrance. The Caverns concessions is located at the rear of the amphitheater and in the cave. Concessions include beer, wine, canned cocktails, soft drinks, water and snacks.
HYDRATION
Please stay hydrated! A water station will be available in the campground as well as in the amphitheater behind the concessions building for all patrons. See the water drop on the map for the locations of water stations. Empty 32oz or factory-sealed water bottles, empty 1.5 liquid quarts hydro packs with two pockets or less will be allowed in the venue. Ice will be available for purchase in the campground.
CAVE VENUE ENTRY
The Caverns underground cave venue is a limited-capacity intimate space. All entry into the underground cave music venue will be one-in-one-out once at capacity. Please look ahead at the schedule and leave yourself time to see your favorite artist underground! Please use the path to the right of the amphitheater stage to enter the underground venue.
DON'T MISS THE MERCH
All CaveJam & artist merchandise will be located at the top of the Amphitheater on the side of the concessions building. The only place to get The Caverns & CaveFest merchandise is at The Caverns!
TROUBLE WALKING?
Enjoy a stroll through the woods along a shaded footpath covered with wood chips from the camping and parking lots to the venue. With a distance of approximately 1,200 feet (.22 miles), if you or someone in your party cannot make this walk please send us an email at least 48 hours prior to your arrival at info@thecaverns.com or let a member of The Caverns staff know at check-in and they will assist you.
CAVE TOURS
Cave Tours through Big Room Cave will be available everyday from 9a-5p CT. Please pre-book your cave tour here. All cave tour ticket holders will be picked up at the Info + Cave Tour Pick-Up tent and driven to their tour. You must arrive 15 minutes before your scheduled tour. View map for pick-up location.
