Do you offer refunds and what are the conditions of my ticket purchase?
All times are subject to change without notice
All performers are subject to change without notice
Access to the Caverns requires traversing on foot over rough terrain, wet terrain, and natural surfaces, standing for long periods of time in outdoor environments with extreme heat, sun and cold. The Caverns is a natural structure and is not subject to climate control. Lighting may be limited in certain areas of the property.
The Caverns reserves the right to prohibit any person from entering onto its property for any reason, including but not limited to: intoxication, suspected intoxication, suspicion of transmittable illness or disease, or any other reason or situation which might cause harm or a risk of harm to The Caverns, its guests, employees, staff or volunteers.
Prohibited items include: all weapons, oversized bags, outside food and beverage, cans, bottles, alcohol, illegal drugs, laser pens, masks, laptops, musical instruments, video cameras, monopods, tripods, audio recording devices (unless special permission is granted and/or "taper" tickets are offered to the ticket buyer) and cameras with telephoto or removable zoom lenses. Please do not bring selfie sticks, juggling sticks, beach balls, totems/walking sticks, bull horns, noisemakers, fireworks, aerosols, confetti, glitter (any items that may be thrown), hula hoops, drones or any other remote controlled moving object, and anything else management and/or staff deem inappropriate.
You acknowledge that live concert events and caves may contain risks to your person and/or property and you expressly agree that you accept all risks of bodily injury and property damage arising from or relating to your participation in a live concert event at The Caverns including, but not limited to, contact with other persons, assault, battery, illness, disease, infection, virus, standing for long periods of time on hard surfaces, lighting effects and the risk of seizures and visual impairment therefrom, smoke effects and the risks to breathing therefrom, loud noise and the risk to hearing therefrom, humidity, wet surfaces, slips and/or trips and falls, uncontrolled climate, heat, sun, dehydration, hazards in the path of travel such as rocks, stones, sticks, gravel, and other natural impairments, falling rocks, stones, sticks, branches, fruits and nuts, wild animals, creek and riverbed waters and bottoms, and intoxication.
You acknowledge and agree that your person and property shall be subject to full security search and analysis at any time and for any reason while you are present at The Caverns and anywhere on the property of The Caverns including, but not limited to, metal detectors, scans, physical pat downs, visual and tactile inspection of your person and property, and any and all other searches by any and all manner and means. The Caverns shall have the right to seize any property its owners, managers, members, employees, agents, staff, volunteers, and contractors reasonably believe could cause a risk of harm to any person on the premises or the premises itself.
Under Tennessee Code Annotated title 11, chapter 11, an adventure tourism professional is not liable for an injury to or the death of a participant in adventure tourism activities resulting from the inherent risks of such activities.
By purchasing tickets to concerts and events at The Caverns, you are being granted access to The Caverns and its surrounding property in order to participate in spelunking. You acknowledge and accept that there are certain risks in gaining access to and entering The Caverns including but not limited to: uneven terrain, loose and falling rocks, muddy and slippery terrain, wet and hazardous surface areas and low clearance areas. You accept these risks may result in serious injury to yourself and your property, including a risk of death. By completing this purchase, you and all members of your party freely assume and accept all known and unknown risks related to participating in and accessing The Caverns and its surrounding property and assume full responsibility for your participation in events at The Caverns. You further acknowledge that you are physically and mentally capable of all activities involved in gaining access to The Caverns and participating in events at The Caverns. The Caverns and its surrounding property, as a natural cave system, contains risks and hazards, known and unknown. You therefore warrant and represent that you will not depart from designated areas of The Caverns, you will not walk or explore areas outside of the permitted areas, and you will follow the directions and guidance of The Caverns staff at all times. The Caverns makes no warranties or representations as to the safety and accessibility of the natural cave system known as The Caverns or its surrounding property.
You and all members of your party have read and understand the risk of participating in activities at The Caverns and its surrounding property and hereby release, waive and discharge Loblolly Ventures, LLC, The Farm at Grotto Cove, LLC, 650 Corporation, LLC, Todd Squared, LLC, their officers, employees, principals, directors, agents, contractors, and volunteers from any and all liability resulting from any and all injury, disability, death or loss or damage to personal property. Such release, waiver and discharge by the ticket holder shall extend to the ticket holder's personal representatives, assigns, heirs, or next of kin.
You and all members of your party grant Loblolly Ventures, LLC, its affiliates, licensees and assigns permission to use your photo or video taken of you at The Caverns in video productions and promotional materials.